Tourism Works Free Online Trainings
The West Virginia Department of Tourism partnered with the Blue Ridge Community and Technical College to develop a free online hospitality and tourism course for West Virginians.
This FREE course teaches skills essential to a wide range of career paths in tourism and hospitality. Those who complete all 12 microcredentials–certifications in skills ranging from strategic planning to greeting guests to service fundamentals and more–will earn one hour of college credit and become Certified Destination Specialists. From event planners and hotel managers to ski instructors and museum educators, the course content is useful for anyone who interacts with visitors to the state. Tourism Works is for every West Virginian, whether working in the tourism industry or in any position in which they encounter visitors.
✅ Complete Trainings, Earn College Credit and More!
Pair your new knowledge with some exclusive “I’m A Local” merch! Once you complete the three Customer Service micro-credentials you will receive this exclusive t-shirt and button. *only available to those with West Virginia mailing addresses
Are you a true tourism pro? Complete all 12 of the micro-credentials to earn one free hour of college credit and become a Certified Destination Specialist!
Learn More about the Program
Consisting of 12 micro-credential courses, the Tourism Works online training program covers a wide variety of essential skills. From the basics of greeting guests to the next level of strategic planning, these free online trainings are applicable for every West Virginian, whether you currently work directly in the tourism industry or not. See the micro-credential topics below.
Are you a Tourism Employer?
Looking to learn more about the Tourism Industry in West Virginia? Explore industry forecasts, browse available jobs and check frequently asked questions.